Anglicare’s WElders: Giving aged care residents a real say in how care is delivered

Across Anglicare’s residential aged care homes, a quiet revolution is underway – led by the people who live there.
Called WElders, short for Wise Elders, these resident leaders are helping shape how care is delivered every day. Formed in 2021, the group includes two to three residents from each home, plus two family representatives. They meet monthly to discuss what’s working, what isn’t, and how life in aged care can be made even better.
WElders aren’t just asked for their opinion – they’re listened to. Their ideas go directly to Anglicare’s leadership and have already led to real, tangible changes.
Listening to the voices that matter most
From reviewing continence products to giving feedback on the dining experience, WElders are helping guide staff training, improve communication tools like vaccination consent forms, and make transitions into care less overwhelming for new residents.
“Their suggestions are thoughtful, specific – and grounded in respect for what really matters,” says an Anglicare spokesperson.
At Porter Lodge in Minto, Brian is one of the current WElders. A local resident all his life, he moved into care to support his wife, who lives with dementia. He spends his mornings in the garden and his afternoons in WElder meetings, giving a voice to others in the home.
“It’s about speaking up – not just for yourself, but for everyone,” says Brian.
More than a meeting – a movement
Each WElder receives support to engage in the process. Before any major meeting, residents receive information packs so they can read, reflect and come prepared. It’s about giving them time and space to think – and truly be part of the conversation.
In May 2025, WElders sat down with Anglicare CEO Simon Miller to discuss the upcoming Aged Care Act, which takes effect 1 November. The new Act puts a stronger focus on dignity, autonomy, and resident rights – the same values that underpin Anglicare’s Rhythm of Life approach.
Real change, led by real residents
The results of the WElders’ work speak for themselves: better services, more inclusive systems, and stronger communities inside every Anglicare home.
And what makes it so powerful? The change is being driven by the people who live there – not for them, but with them.