How do I navigate the Aged Care System?

Welcome to the beginning of your 9-step journey to find an aged care home (nursing home) in Australia.

During this journey you will learn how the aged care system works and what is required of you.  We recommend to avoid skipping any steps of this journey, which could result in delays or complications with your application process.

For other aged care services, refer to our Aged Care Overview

In this section you will learn:




  • The costs involved in moving to an aged care home (nursing home) 
  • Clear explanations of the keywords and terms
  • Other important information regarding the 9 step journey you are embarking on


What are the aged care reforms in Australia?

Australia’s whole aged care system is in the process of being substantially reformed.


What are the types of support provided in an aged care home?

You will probably hear people refer to aged care homes as ‘residential aged care facilities’ or ‘nursing homes’ too but what are they?


What is permanent and temporary aged care?

Aged care homes (nursing homes) can provide care on a permanent, ongoing basis, tailored to our individual needs; but they can also offer respite care and transition care on a temporary basis.


What are aged care home operators?

Aged care homes (nursing homes) are run by a wide variety of organisations and companies that are referred to as aged care providers.


What is the government's role in aged care?

The Commonwealth government is responsible for the aged care system in Australia.


What are aged care providers?

There are three main peak bodies representing aged care providers.