Step 1.2

What are aged care home operators?

Aged Care Operators

Aged care homes (nursing homes) are run by a wide variety of organisations and companies that are referred to as aged care service providers.  Aged care providers include, for example:

  • Faith based/religious organisations 
  • Community organisations
  • Charities
  • Publicly listed companies
  • Health insurers


  • State governments (in regional and remote areas where aged care homes are often integrated with the local hospital and other health-related services)

Any type of organisation can receive Commonwealth Government funding to operate aged care homes and provide other aged care services, as long as they meet the funding and accreditation criteria and act within other Australian laws.

Aged care providers have their own peak bodies that help to develop aged care policies, represent their interests to government and also provide leadership, training and other professional services to aged care workers. 1.6 Aged care provider peak bodies

Approximately 60% of people entering aged care homes receive the full aged care pension and only have to pay 85% of their pension towards their aged care cost. All others will need to pay top up fees and should get advice on the commitment that may be required

Jill Donaldson

agedcare101 Physiotherapist

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A special thanks to our contributors

Jill Donaldson


Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.