8.

How do I complete a Resident Agreement?

You are almost at the end of your aged care journey.

  • You have found a home that you are happy with and that suits your needs and you have applied for a place;

and

  • You’ve been offered a place there


NOW you will need to complete the paperwork, including a resident agreement – and possibly an accommodation agreement as well - to confirm that you understand and accept the terms of moving in.


In this section you will learn:

  • You must sign a legally binding document called a ‘resident agreement’
  • You may also have to sign an ‘accommodation agreement’
  • What to understand and check for when signing the agreements
  • Your rights and responsibilities as a resident
  • How to make a complaint

8.1

What are the types of aged care legal agreements?

There are two main types of legal agreements you may be asked to sign when you are moving into an aged care home (nursing home)

8.2

What is a resident agreement?

The resident agreement is a legal agreement between you and the aged care home (nursing home) which covers services, fees and your rights and responsibilities.

8.3

What is an accommodation agreement?

The Accommodation Agreement is a legal agreement between you and the aged care home (nursing home)

8.4

When do you have to sign the aged care home agreements?

You can choose to enter into the Resident Agreement but not sign it at the time it is offered

8.5

What are my rights and responsibilities in an aged care home?

All residents in Aged Care Homes (nursing homes) have the same rights and responsibilities, protected in legislation by the Australian Government

8.6

How do I make a complaint to an aged care home?

If you are not happy with an aspect of your care or other services you receive in the aged care home (nursing home), you have the right to express your concerns or make a complaint


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