Caring is a family affair at Australian Unity

It was in the late nineties when Gloria McInnes and her sister-in-law Jocell Robertson began working for the Home Care Service of NSW (now known as Australian Unity).

Gloria, now Service Coordinator at Australian Unity's Bankstown branch, 19km southwest of Sydney's CBD, began a career as a care worker more than 25 years ago when she decided to return to the workforce after having children.

She said: "When Mitchell, my baby, was in preschool, I started to feel that I needed to do something and to interact with people over the age of nine!"

Gloria's children Jennifer Carley and Mitchell McInnes have joined their Mum and Auntie at Australian Unity. With a background as an Enrolled Nurse, Jennifer switched to care work after having her own children.

"After working in the community, I don't think I'd ever go back to the hospital setting. I love how I have more time to talk to the clients and get to know them,” said Jennifer, a Home Care Worker Coach.

Mitchell began his care work journey seven years ago, fitting in the work around his studies.

"Working with my family has given me the chance to see a different side to them and what they're passionate about. Not many people get the opportunity to see their family members in a working environment, so I do feel lucky to experience that,” he said.

Gloria has enjoyed watching her children in the workplace.

"My son Mitchell joined as a care worker and made me realise that, after all the years I had spent picking up after him and cleaning his room, he was more than capable of doing this himself!"

Jocell said all the family members are learning different skills, experiences, and perspectives from each other.

“As my retirement gets closer, I am so glad we have this time together,” Jocell said.

 “We will be talking about it for many years to come.”

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A special thanks to our contributors

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Caroline Egan

DCM Media, agedcare101

Caroline has a wealth of experience writing within the retirement and aged care sector and is a contributing journalist for the Villages.com.au and agedcare101 blog and accompanying newsletters.

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Ian Horswill

Journalist

Ian is a journalist, writer and sub-editor for the aged care sector, working at The DCM Group. He writes for The Weekly Source, agedcare101, villages.com.au and the DCM Institute fortnightly newsletter Friday. Ian is in daily contact with CEOs of retirement living, land lease and the aged care operations and makes a new contact every week. He investigates media releases, LinkedIn and Facebook for a good source for ideas for stories.

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Lauren Broomham

Retirement and Aged Care Journalist

Lauren is a journalist for villages.com.au, agedcare101 and The Donaldson Sisters. Growing up in a big family in small town communities, she has always had a love for the written word, joining her local library at the age of six months. With over eight years' experience in writing and editing, she is a keen follower of news and current affairs with a nose for a good story.

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Jill Donaldson

Physiotherapist

Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

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Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

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Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.