Have your say on proposed mandatory training for aged care volunteers

The Department of Health, Disability and Ageing wants to make training mandatory for volunteers in aged care.
The department is seeking to read what volunteers, Volunteer Managers and providers who engage with volunteers in the aged care sector, think about a proposed mandatory training manual for volunteers.
"This initiative is part of the new Aged Care Act and ensures all volunteers have the skills and knowledge to support older people safely and respectfully,” said the department in a statement.
"Your feedback is essential and will help shape the development of the training manual."
About the mandatory training manual
In November 2020, there were 11,980 volunteers in residential aged care, a drop of 49% from 2016 due to the effects of COVID-19.
The new Aged Care Act requires volunteers to be appropriately trained for the first time.
"The proposed mandatory training manual will outline the minimum training requirements for all aged care volunteers. It will ensure training is consistent and helps volunteers understand their responsibilities under the new rights-based legislation.
"We proposed that the manual will cover five key training topics:
· Code of Conduct for Aged Care
· Serious Incident Response Scheme
· complaints and feedback
· elder abuse awareness and advocacy pathways
· understanding diversity and inclusion.
To have your say on the proposed training manual, read the consultation paper;
Provide feedback in the department's online survey by 12 September.
You can also email your submission or feedback to [email protected] or post it to:
Rose van Dijk
Aged Care Volunteering Policy
GPO BOX 9848
BRISBANE QLD 4001."