Kalgoorlie-Boulder will review aged care services thanks to advocacy campaign

A year-long campaign by a local seniors’ advocate has spurred the City of Kalgoorlie-Boulder Council to lobby the Federal Government on the aged care services it is able to provide.

David Oates has been pushing Kalgoorlie-Boulder to re-examine its aged care policy after last year’s transfer of the Council’s Meals On Wheels services to Not For Profit Amana Living, which he says has led to a drop in service quality.

“Currently this service has deteriorated from a successful City of Kalgoorlie-Boulder operation to a once a week, frozen packaged meal dropped-off service without a point of communication beyond delivery. Frozen packaged meals transported from Perth have been tried and proven to be an abject failure.

“I am fully aware it is outside the council and community’s control; however, I believe it is appropriate that the Health Department is made aware of the issues that currently exist,” he said at a Council meeting, as reported by the Kalgoorlie Miner.

Councillor Amy Astill put forward a motion – unanimously passed – which will see Council gather community feedback, write to Ministers and the Department of Health and Aged Care, and compile a report on services it can offer seniors.

“It’s so good to see that we have so many passionate people in our community who are not afraid to stand up and speak out about things that are affecting them and policy changes that might be affecting them.

“It’s really great to see someone who is such a big advocate for improving services and ensuring that people in our community get what they need and deserve,” she said.

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A special thanks to our contributors



Caroline has a wealth of experience writing within the retirement and aged care sector and is a contributing journalist for the Villages.com.au and agedcare101 blog and accompanying newsletters.

Ian Horswill


Ian is a journalist, writer and sub-editor for the aged care sector, working at The DCM Group. He writes for The Weekly Source, agedcare101, villages.com.au and the DCM Institute fortnightly newsletter Friday. Ian is in daily contact with CEOs of retirement living, land lease and the aged care operations and makes a new contact every week. He investigates media releases, LinkedIn and Facebook for a good source for ideas for stories.

Lauren Broomham

Retirement and Aged Care Journalist

Lauren is a journalist for villages.com.au, agedcare101 and The Donaldson Sisters. Growing up in a big family in small town communities, she has always had a love for the written word, joining her local library at the age of six months. With over eight years' experience in writing and editing, she is a keen follower of news and current affairs with a nose for a good story.

Jill Donaldson


Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.