National survey shows retirement village residents happier than their peers

The majority (84 per cent) of retirement village residents are happy with their life today – higher than those who stayed in the family home in the last five years, according to new research from the Villages.com.au National Village Survey 2018. 

Carried out by market research firm Australia Online Research (AOR) in January, the survey looked at 19,477 residents across 529 villages. It found a quarter (25 per cent) said their life has significantly improved while over half (52 per cent) said their happiness had increased.  

Why is this the case? 

The survey showed the main factors for buying into a retirement village are the same as they always have been – being able to downsize while physically able (63 per cent); the family home becoming difficult to manage (39 per cent); and concern about future health (36 per cent). 

Retirement living ‘solves’ all of these issues – allowing you to stay living independently while removing the hassle of maintenance. There’s also the benefits of living within a community. 

Room for improvement 

Overall, just six per cent of residents were ‘not satisfied’ with their village experience – the same figure as you would have in a standard apartment building. 

There was room for improvement however. Only half of residents said they were ‘completely’ clear on village maintenance fees with just over half (56 per cent) seeking legal advice on their village contract. 

Fewer than one in five residents (17 per cent) also thought they understood the exit fees extremely well and another 37 per cent quite well. That’s still another 46 per cent unsure about what they will pay when they depart their village. 

Almost half (44 per cent) of residents were also unsure about the process for complaints, with only half of those who had a complaint feeling that it was dealt with quickly and fairly. 

But the villages who participated can now see where changes are needed – and make them. 

Great news for current – and future – residents. 

Popular Articles

View All Articles
Article Img
What makes a great retirement village manager?

As anyone who lives in a retirement village will tell you, the village manager is a central figure who is critical to the success of the village and the happiness and wellbeing of village residents. But there’s no doubt the village manager plays an essential role. So, what is the role of a retirement village manager?

Article Img
Retirement village family open their first land lease community

Well-known retirement village family open their first land lease community in Victoria The Gannon family, led by Tom and Michael Gannon, have unveiled 226 homes at the Lucas Lifestyle Estate in Ballarat.

Article Img
73% of Australians willing to sacrifice inheritance for aged care

Nearly three-quarters of all Australians are willing to sacrifice their own inheritance so their parents and grandparents can enjoy the retirement they deserve, according to a new report by B2B aged care service CompliSpace.

Article Img
Volunteers are the backbone of the aged care sector, and more are needed

Tens of thousands of people, of all ages, such as 90-year-old Lily Burns and 20-year-old Charlise Hannagan, volunteer in aged care homes. The Change Makers is the theme for this year’s National Volunteer Week, 15 to 21st May, which celebrates the vital work of volunteers.

A special thanks to our contributors

Icons
Journalist

Journalist

Caroline has a wealth of experience writing within the retirement and aged care sector and is a contributing journalist for the Villages.com.au and agedcare101 blog and accompanying newsletters.

Icons
Ian Horswill

Journalist

Ian is a journalist, writer and sub-editor for the aged care sector, working at The DCM Group. He writes for The Weekly Source, agedcare101, villages.com.au and the DCM Institute fortnightly newsletter Friday. Ian is in daily contact with CEOs of retirement living, land lease and the aged care operations and makes a new contact every week. He investigates media releases, LinkedIn and Facebook for a good source for ideas for stories.

Icons
Lauren Broomham

Retirement and Aged Care Journalist

Lauren is a journalist for villages.com.au, agedcare101 and The Donaldson Sisters. Growing up in a big family in small town communities, she has always had a love for the written word, joining her local library at the age of six months. With over eight years' experience in writing and editing, she is a keen follower of news and current affairs with a nose for a good story.

Icons
Jill Donaldson

Physiotherapist

Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

Icons
Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

Icons
Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.