Welcome news: unannounced checks for aged care facilities start 1 July 

Previously, aged care homes would be given the date of their re-accreditation audit by the Australian Aged Care Quality Agency (AACQA). 

The changes to re-accreditation audits also include: 

  • Improved avenues for resident and family feedback;
  • Tighter profiling of homes to identify potential care and safety risks; and
  • Self-assessment of performance before the audit.

It’s good news for residents and their families who may have been worried by recent media reports on the quality of some facilities. 

In fact, the AACQA has already tightened standards, conducting over 1,500 unannounced assessment visits on homes since October last year. 

The result? Five homes have since had their accreditation revoked – so they will no longer receive Government funding. 

While these failing homes are a serious concern, it proves the system is working – and the vast majority of providers are doing the right thing. 

Residents and families can be confident in the care being delivered – and that those that are not meeting standards will be identified. 

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A special thanks to our contributors

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Journalist

Journalist

Caroline has a wealth of experience writing within the retirement and aged care sector and is a contributing journalist for the Villages.com.au and agedcare101 blog and accompanying newsletters.

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Ian Horswill

Journalist

Ian is a journalist, writer and sub-editor for the aged care sector, working at The DCM Group. He writes for The Weekly Source, agedcare101, villages.com.au and the DCM Institute fortnightly newsletter Friday. Ian is in daily contact with CEOs of retirement living, land lease and the aged care operations and makes a new contact every week. He investigates media releases, LinkedIn and Facebook for a good source for ideas for stories.

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Lauren Broomham

Retirement and Aged Care Journalist

Lauren is a journalist for villages.com.au, agedcare101 and The Donaldson Sisters. Growing up in a big family in small town communities, she has always had a love for the written word, joining her local library at the age of six months. With over eight years' experience in writing and editing, she is a keen follower of news and current affairs with a nose for a good story.

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Jill Donaldson

Physiotherapist

Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

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Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

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Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.