Who is Australia's most trusted aged care brand?

Reader’s Digest has named Anglicare Southern Queensland as Australia’s most trusted brand in aged care and retirement villages for the fourth year running.

Anglicare took out the top honour in Trusted Brands for the category, while Australian Unity and Uniting NSW.ACT were highly commended.

Anglicare SQ Executive Director Sue Cooke thanked those who supported residents and clients over the last twelve months, and said the award was well-deserved.

“For a provider of essential health care services to older Queenslanders, the power of trust cannot be understated.

“We are with people in some of their most difficult and vulnerable moments. Our residents, clients and their families rely on us every day to provide them with the best possible care and support.

“I am really proud and honoured that we have received this recognition for the fourth year in a row from Australian consumers,” she said.

Other honourees from this year’s Trusted Brands are below.

Residential Aged Care:

  • NSW winner: The Salvation Army. Highly commended: Anglicare and Uniting NSW.ACT
  • Queensland winner: Blue Care. Highly commended: Ozcare and Anglicare Southern Queensland
  • SA/NT winner: The Salvation Army. Highly commended: Resthaven, AnglicareSA
  • VIC winner: Anglicare. Highly commended: Australian Unity and Bupa
  • WA winner: The Salvation Army. Highly commended: Bethanie and Amana Living.

Home Care:

  • NSW winner: Anglicare. Highly commended: Uniting and Wesley Mission
  • Queensland winner: Blue Care. Highly commended: Anglicare and RSL Lifecare
  • SA/NT winner: Bolton Clarke. Highly commended: Southern Cross Care and Anglicare
  • VIC/Tas winner: Australian Unity. Highly commended: BaptCare and Mercy Health
  • WA winner: Silver Chain. Highly commended: Amana Living and Bethanie

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A special thanks to our contributors

Jill Donaldson


Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.