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What is the Aged Care Assessment Team? 3.1

Aged Care Assessment Team

To receive a Home Care Package you must first be assessed by an Aged Care Assessment Team. This is a time for you to speak up and to say what help you really want and need.  

The assessment is a comprehensive process that is focused on getting the right solution for you, whether your needs be physical, medical, psychological, cultural, social or restorative. 

Working through your goals and preferences will help you make informed choices about the services and assistance you would like to receive. Two sets of ears are always handier than one so it is a good idea to have someone else with you.  

There are no right or wrong answers, so just be as honest as possible. Some questions you could consider are:

  • What is important to me (if this includes things like living in a clean house, or doing the gardening, of having clean windows then mention this.) 
  • What do I most enjoy doing 
  • What makes my life enjoyable and meaningful 
  • What’s good right now and what’s not? 
  • What’s missing?  What would I have if I could choose anything?
  • What sort of things might help to improve my day to day life? 
  • What support do I need to remain safe and well? 
  • Where and when do I want that support to be available? 
  • How do I want to be supported and by whom? 


  • How much could I be asked to contribute to my care costs? 

Your local ACAT member can be a nurse, a social worker or another health care professional.  He or she will make a time to come to your home and talk to you about how you're managing with day to day life.  They will also explain how the assessment works and can give you information about home care services in your area.

Annie Donaldsonagedcare101 Registered Nurse and Carer

The ACAT member might ask your permission to talk to your doctor about your medical history before meeting with you.  All information will be treated confidentially. 

Once you have been approved for a package and received the results you will be placed on the national prioritization system in order to receive that approved package level.