Step 9.1

What do I need to do before I’m ready for a Care Management Plan?

In summary so far

As a quick recap:

Your management plan is critical to your agreement and you have to do it in conjunction your Package Provider, so what should be taken into account in developing your plan?

Your Package Provider should take into account any support you already have in place. This might include carers, family members, local community support, etc.  A Home Care Package is intended to meet needs that are not already being met by these other supports. 

Your provider will already have some information about you from your ACAT/ ACAS assessment and this can help guide the discussion when it comes to your goals, preferences and needs. 

Working through this will help you make informed choices about what you’d like to receive. 

Your care plan will broadly cover:

  • Your goals (what do you want to achieve through the package?)
  • Care needs  
  • Level of involvement and control you will have in managing and coordinating your Home Care Package
  • The exact care and services to be provided and who will provide them
  • When the services are to be delivered including the frequency of services and days/ times when regular services are expected to be provided
  • Case management arrangements including how to manage monitoring and informal reviews 
  • Frequency of formal reassessments 


  • Your individualized budget

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A special thanks to our contributors

Jill Donaldson


Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.